1. Delivery Areas

Chiaro Pizza is based in Jagatpura, Jaipur. This page outlines general delivery and pickup policy information for visitors.

2. Delivery Times

• Delivery and pickup timings depend on kitchen hours and operational availability.
• Estimated timelines may vary by distance, traffic, weather, and store workload.
• Specific timing requests are subject to availability.

3. Advance Requests

• Bulk, catering, or advance requests should be discussed with the store ahead of time.
• Availability depends on kitchen capacity and operating hours.

4. Delivery Charges

Delivery charges may vary based on location and purchase value. Applicable charges are shared before confirmation where delivery is available.

5. Delivery Updates

Where delivery is available, updates are shared by the store or delivery partner through the available contact channel.

6. Pickup and Delivery

You can choose direct pickup from our Jagatpura kitchen or delivery where available.

7. Failed Deliveries

• If you're not available at the time of delivery:
• - We will wait for a maximum of 15 minutes at the delivery location.
• - After 15 minutes, the purchase may be marked as delivered.
• - No refunds will be issued for failed deliveries due to customer unavailability.

8. Food Issues

If there is an issue with food quality, missing items, or delivery, please report it within 2 hours using our customer support channels.

9. Delivery During Adverse Conditions

During adverse weather conditions or unforeseen circumstances, deliveries may be delayed or canceled. We will keep you informed about any changes to your delivery schedule.

10. Special Instructions

If you have any special delivery instructions, please share them with the store team when applicable.